How a Cell Phone Policy Will Make Your Employees More Productive
Our cell phones have
changed our lives
Here are some stats to consider
Where Do We Start?
Our cell phones have
become a way of life for each one of us. We have become so accustomed to
keeping connected with people we love that we want to be available for them
every moment, even when we are at work. It’s good to be connected. We never know
when there will be an emergency with someone we love, and we want to know about
it so we can help immediately. However, our dependence on cell phones can
affect our productivity at work and cause others to be distracted when our
phone rings or when we talk or text on it.
According to a survey
from the staffing firm, OfficeTeam, which was posted on fortune.com on July 25, 2017, workers
spend an average of 56 minutes of their work day on their cell phones for
personal reasons. The employees who participated in this study said that most
of their time on their cell phones was spent doing personal email and social
media with time also spent on sports sites, mobile gaming, and online shopping.
According to the U. S.
Bureau of Labor Statistics, the average hourly rate was $24.57 in 2015. Let’s
do the math. Five hours per week times the average hourly rate of $24.57 equals
$122.85 per week or $6,388.20 taxable dollars per year of lost production. A
wage of $8.00 per hour, which is closer to the federal minimum wage, would result
in $2,080 per year of lost production dollars. We are looking at lost
productivity for one employee in these calculations. The lost productivity
dollars will add up for additional employees using cell phones at work for
personal use. Lost productivity can also result in overtime.
The first step
to set up guidelines for cell phone usage is to put together a team of managers
from the business and from Human Resources. It’s a good idea to have legal
counsel involved even if you aren’t in a regulated business like healthcare or
financial services. IT might want to be involved since cell phone technology is
rapidly changing and your employees’ phones may be used for company business at
some point. Once the team is formed, it is time to determine the cell phone
issues and the best procedures to resolve them. Here are just a few reasons why
a business will need a cell phone policy.
·
Do
employees have their cell phones in their work areas where they are glancing
back and forth at their phones throughout the work day?
·
Are
employees texting when they are working on projects with deadlines?
·
Is
the work environment noisy because employees are talking on their cell phones?
·
Are
production employees using cell phones in manufacturing areas where accidents
can happen?
·
Are
people talking and texting on cell phones during meetings?
Cell Phone Policy
Procedures
·
Have
clear instructions on when and where cell phones can be used in the work place.
·
Have
meetings and training on new rules for cell phone use.
·
Have
employees sign the new policy procedures.
·
The
policy will express disciplinary action will be taken if the rules are not
followed.
·
Allow
employees to use their phones if they are expecting a call that could be
considered an emergency. Make some exceptions.
·
Ask
employees to silence their phones and let calls go to voice mail during
meetings.
·
Put
“No cell phones” signs in work areas where accidents can happen.
Transitioning through the process
Help your employees
transition through the new cell phone changes by listening to their concerns.
Change can be hard for each of us, but change can be good, too. To be part of
the team, we need to learn how to change to new procedures so our employer has
a greater opportunity to keep us employed.



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